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NAICS sector 44-45

Retail Trade

Shops and stores selling goods to the public, in person and online.

The learning topics below apply to this industry. Each one opens onto its chapters, its guides, and its checklists.

Hiring & Consumer Protection

How to check who you are about to hire, what to ask, and where to go when something goes wrong.

  1. Chapter 1

    Checking a business before you hire

    A repeatable way to check who you are about to work with.

    Education & Training

    Before You Hire

    • Legal business name confirmed
    • Business registration found in the state registry
    • License looked up on the official board site
    • License status is active and current
    • Disciplinary or complaint history checked
    • Insurance confirmed directly with the insurer
    • Workers' compensation coverage or exemption confirmed
    • Written scope, price, and schedule received
    • Payment schedule agreed in writing
  2. Chapter 2

    Questions to ask, and warning signs

    What to ask before you commit, and what should slow you down.

  3. Chapter 3

    Licenses, registrations, and insurance

    Three things that get confused constantly, explained one at a time.

  4. Chapter 4

    If something goes wrong

    Where to go, and in what order.

Education & Training

Courses, programs, and continuing education. This is the part of the Library still being written.

  1. Chapter 1

    Learning the basics

    Where to start when you are new to a trade or a field.

    More resources coming soon.

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  2. Chapter 2

    Training programs

    Apprenticeships, vocational programs, and hands-on training.

    More resources coming soon.

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  3. Chapter 3

    Continuing education

    Keeping skills and credentials current once you are working.

    More resources coming soon.

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Careers & Credentials

What a credential actually proves, how to check one, and the difference between a personal licence and a business record.

  1. Chapter 1

    What a credential actually means

    A licence, a registration, and a certificate are three different things.

  2. Chapter 2

    Checking a credential

    How to look up a licence or certificate on the issuing agency's own site.

    More resources coming soon.

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Starting & Running a Business

Listing your business, keeping your official records in good shape, and making your public information accurate.

  1. Chapter 1

    Getting listed

    From a blank profile to something a consumer can actually use.

  2. Chapter 2

    Keeping your official records in good shape

    People will look you up. Make sure what they find is accurate.

Projects & Practical Guides

Planning work, comparing bids, contracts, payments, and the checklists worth printing before anything starts.

More resources coming soon.

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